At RCA, our foundation rests upon exceptional individuals, products, and service. Our aspiration is not only to uphold but also to enhance our esteemed position within the Healthcare Industry, striving to be the preferred choice for both customers and employees alike.
We are dedicated to cultivating focused growth to ensure a sustainable business model that benefits all our partners. Our unwavering commitment is to consistently excel across every facet of our operations.
We are committed to comply with and manage our business in line with requirements of the ISO 13485 standard and the various regulations and acts governing the medical devices and IVD industry within which we position ourselves as a trusted partner.
Our purpose is to distribute and support a broad range of hospital and in vitro diagnostic equipment that provides critical support to patients when they rely on safety, care, accuracy and professionalism.
RCA’s journey began in 1998 as a family-run enterprise, boasting a modest team of five. Initially specializing in Ventilation and Neonatology with the Bear agency, our growth trajectory was swift. By 1999, we proudly incorporated Fisher & Paykel, followed by the Mindray agency in 2005, enhancing our acute hospital product offerings. Over time, our product portfolio expanded to encompass Critical Care, Operating Rooms, Emergency Departments, Wards, Sub Acute Hospitals, and a rapidly growing Homecare Division.
In our brief yet illustrious history, RCA has garnered over 20 excellence awards, including the prestigious Critical Care Society of Southern Africa Floating Trophy, clinched twice within five years.
In 2014, RCA underwent a transition, joining Ascendis Health. Despite becoming part of a multinational listed entity, we remained steadfast in preserving our distinctive culture and identity, prioritizing unparalleled customer service and fostering an exceptional work environment. Fast forward to October 2021, buoyed by the support of private equity firm Ata Capital, RCA embarked on a triumphant Management buyout, reclaiming its status as a 100% South African, privately owned entity.
In an era increasingly centered on patient well-being, RCA is actively evolving to align with the broader context of clinical operations, positioning itself as an insightful partner in line with the evolving vision of health. Embracing the future of healthcare, we are continually honing our capabilities and forging new partnerships across diverse healthcare landscapes. Our evolving portfolio now encompasses interventional, surgical, and in-vitro diagnostic solutions, underscoring our commitment to advancing healthcare excellence.
We are steadfast in our commitment to achieving focused growth, ensuring a sustainable business model that benefits all our partners. Continuously pursuing excellence across all facets of our operations is our pledge. Our aim is to not only maintain but also to amplify our presence within the growing Healthcare Industry, solidifying our position as the preferred choice for both customers and employees alike.
qualified technicians servicing customers country-wide
years experience supplying the healthcare industry in Southern Africa
full-time employees
BBBEE (Broad-Based Black Economic Empowerment
WHAT MAKES US DIFFERENT
Our strong philosophy of investing in individuals working at RCA has seen a strong culture of internal promotion and development become part of who we are. Focus on staff satisfaction and retention has developed our team to offer a wealth of experience to our customers with every branch offering employees who have been with RCA more than 10 years. From our Head Office in Johannesburg to the established branches in Durban, East London, Port Elizabeth, Cape Town and Bloemfontein to providing local technical support as far afield as Mafikeng, Nelspruit, Polokwane & Pietermaritzburg, we strive to deliver exceptional after sales support, as soon as possible to our customers.
WHAT MAKES US DIFFERENT
We have the expertise to assist our customers on selecting the correct products to meet their needs and assist them in getting the job done in the most cost effective way without compromising quality. Our strong team of Product Managers and Specialist Reps assist with on and off-site product and clinical application training to assist customers in achieving the best outcome for their patients. We understand the need to offer training continuously throughout the life cycle of the equipment to assist organisations in improving and sustaining quality care to patients.
Our 52 strong team of qualified, factory trained technicians are available round the clock to maintain, repair and trouble shoot for our customers and to provide industry leading turnaround times and service on the wide range of products supplied by RCA. We regularly provide basic training to in-hospital technicians to upskill their abilities in maintaining and troubleshooting their own equipment.
Our ongoing investment in attending and taking part in both Local and International medical conferences assists both us and our customers to have access to cutting edge technology and the latest practises to optimise outcomes, whilst also bringing an element of fun to everyone’s daily work.
We have also been awarded a Level 1 BEE rating and are continuously looking for new ways to invest in the future of South Africa by supporting human resource programs for our previously disadvantaged employees as well supporting specific community upliftment projects.
In FY’22 RCA said YES for 30 YES learners in the YES4YOUTH program, this is a business-led collaboration that seeks out ground-breaking ways, through innovation and technological best practice to reignite the economy and give youth a dignified first change to a career.
We further aim to assist Electronic / Clinical Engineer Learners through our 6-month P2 program. This is giving them a kick start to a professional career within our industry and / or possible permanent employment within our organisation.
Recently RCA has invested in our community with a small sponsorship of a local soccer team in an effort to help the community by keeping our local youth in Johannesburg busy with the things they love.
We further endeavour to invest in projects in the community to uplift people with disabilities and our youth.
We’re here to make a meaningful impact on people’s lives, offering comprehensive and trustworthy healthcare solutions. If you’re driven, ethical, and possess a positive attitude, we invite you to reach out to us! Explore our available positions and connect with our HR team today.
Have you seen a position you like, or would you just like to introduce yourself? Please fill out the form below and a member of our team will get back to you.
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