RCA has been built with exceptional people, products, and service we aim to maintain and expand on our status in the Medical Devices Industry as the preferred choice for our customers and our employees.
We are committed to focused growth for a sustainable business for all our partners, and delivery of consistent excellence in all areas of our business.
We are committed to comply with and manage our business in line with requirements of the ISO 13485 standard and the various regulations and acts governing the medical devices industry within which we position ourselves as a trusted partner.
Our purpose is to distribute and support a broad range of hospital equipment that provides critical support to patients when they need to rely on safety, care, and professionalism.
RCA was established in 1998 as a family company with an initial staff complement of 5 people. Specialising initially in Ventilation and Neonatology with the Bear agency we grew rapidly and included Fisher&Paykel in 1999 and the Mindray agency in 2005 to complement our acute hospital offering of products. We have since expanded our product portfolio to include, in addition to Critical Care, the Operating Room, Emergency Department, Wards, Sub Acute Hospitals and a rapidly expanding Homecare Division. During our short history RCA has received more than 20 excellence awards, the most significant of which is the Critical Care Society of Southern Africa Floating trophy, won twice in 5 years.
RCA was sold to Ascendis Health in 2014, and although part of a multinational listed entity, we managed to retain our unique culture and identity and continued to provide the best working environment and customer service possible. In October 2021, backed by private equity firm Ata Capital, RCA were successful with a Management buyout to become once again a 100% South African, privately owned company.
We are committed to focused growth for a sustainable business for all our partners, and constantly strive for the delivery of excellence in all areas of our business. We aim to maintain and expand on the growing Medical Devices Industry as the preferred choice for our customers and employees.
qualified technicians servicing customers country-wide
years experience supplying the healthcare industry in Southern Africa
full-time employees
BBBEE (Broad-Based Black Economic Empowerment
WHAT MAKES US DIFFERENT
Our strong philosophy of investing in individuals working at RCA has seen a strong culture of internal promotion and development become part of who we are. Focus on staff satisfaction and retention has developed our team to offer a wealth of experience to our customers with every branch offering employees who have been with RCA more than 10 years. From our Head Office in Johannesburg to the established branches in Durban, East London, Port Elizabeth, Cape Town and Bloemfontein to providing local technical support as far afield as Mafikeng, Nelspruit, Polokwane & Pietermaritzburg, we strive to deliver exceptional after sales support, as soon as possible to our customers.
WHAT MAKES US DIFFERENT
We have the expertise to assist our customers on selecting the correct products to meet their needs and assist them in getting the job done in the most cost effective way without compromising quality. Our strong team of Product Managers and Specialist Reps assist with on and off-site product and clinical application training to assist customers in achieving the best outcome for their patients. We understand the need to offer training continuously throughout the life cycle of the equipment to assist organisations in improving and sustaining quality care to patients.
Our 52 strong team of qualified, factory trained technicians are available round the clock to maintain, repair and trouble shoot for our customers and to provide industry leading turnaround times and service on the wide range of products supplied by RCA. We regularly provide basic training to in-hospital technicians to upskill their abilities in maintaining and troubleshooting their own equipment.
Our ongoing investment in attending and taking part in both Local and International medical conferences assists both us and our customers to have access to cutting edge technology and the latest practises to optimise outcomes, whilst also bringing an element of fun to everyone’s daily work.
We have also been awarded a Level 2 BEE rating and are continuously looking for new ways to invest in the future of South Africa by supporting human resource programs for our previously disadvantaged employees as well supporting specific community upliftment projects.
In FY’22 RCA said YES for 30 YES learners in the YES4YOUTH program, this is a business-led collaboration that seeks out ground-breaking ways, through innovation and technological best practice to reignite the economy and give youth a dignified first change to a career.
We further aim to assist Electronic / Clinical Engineer Learners through our 6-month P2 program. This is giving them a kick start to a professional career within our industry and / or possible permanent employment within our organisation.
Recently RCA has invested in our community with a small sponsorship of a local soccer team in an effort to help the community by keeping our local youth in Johannesburg busy with the things they love.
We further endeavour to invest in projects in the community to uplift people with disabilities and our youth.
We are here to make an impact on people’s lives, by providing them with complete solutions for medical assistance and care. If you’re hard-working, ethical and have a great attitude, we’d like to hear from you! See available positions and connect with our HR with your CV.
Have you seen a position you like, or would you just like to introduce yourself? Please fill out the form below and a member of our team will get back to you.
