The purpose of the Aerogen Sales Representative is to promote, market & sell the Aerogen product portfolio within the Aerogen division. Achieving monthly sales budget whilst covering a dedicated Territory (Sales Area) assigned to him/her.
To take care of all customer needs in this assigned area, to co-ordinate and solve all customer-related queries/complaints, and to ensure customers are always satisfied with service received from RCA. The Aerogen sales representative’s role will contribute to the overall achievement of the Aerogen Division’s Sales, business strategies, vision, mission, and goals.
Job Description and duties:
- Achieving 100% of the set budget through selling of Aerogen product portfolio.
- Develop and maintain professional and dynamic relationships with clients, which meet the business goals, client expectations, and RCA’s objective of developing long-term client relationships.
- Ensures 100% customer satisfaction with regard to RCA service delivery
- Covering of Territory (Sales Area) and Customer Database to be updated regularly and available for Management review via Exchange
- Cooperate as a team member of the Aerogen Division, with respective sales reps and divisional manager.
- The gaining and retaining of Product Knowledge with regard to the Aerogen Product portfolio remains the responsibility of the Sales Representative; he/she will receive formal training on products and is expected to study, research, and be tested on his/her product knowledge. An acceptable pass mark for a test is 85%.
- Perform any other reasonable duty that may be required from time to time and do so within the given timeframe deadline.
- Operate within RCA policies and practices always be professional and adopt a personal ‘role model’ stance, which represents RCA’s mission and vision.
- Keep up to date with developments in RCA and the industry so that RCA’s leading-edge approach is maintained.
Key Outputs:
Product Knowledge – Study our product range well and pass exams that are periodically circulated, attend at least 85% of classes and online presentations, and submit assignments within deadlines. Identify High, Medium, and Low Customer classifications and visit as per RCA Policy
Coverage Planning – Count the number of customers in the territory and prepare a plan to visit all of them in a certain period (Max 3 Months).
Area Coverage – Weekly plans should match your coverage plan on the calendar.
Prospecting – Follow up with customers according to priority to save time and be more focused on finalizing 75% – 100% leads first.
Reports – Fulfill your weekly plan and report and update your customer database weekly. Weekly plans and reports should match each other. Update your calendar on a weekly basis, and always be updated two weeks in advance. Approved templates for all reports needed.
Market Study – Transfer all the Market and Competitor data onto the database. Collect all the market and competitor’s data as per the database provided. This will also be shared with RCA Management and the Aerogen Team during our monthly meetings.
Sales Targets – Follow up your numbers monthly to ensure target achievement is reached.
Minimum Requirements:
- Grade 12 / Matric
- Other supporting qualifications will be advantageous.
- Previous Sales Experience will be advantageous.
- Preference will be given to a candidate living in the above-mentioned area.
- Ability to work under pressure.
- Must have good reporting & feedback communication skills and be self-motivated.
- Must be able to work after hours, if required.
- Entrepreneurial flare.
- Flawless integrity.
